Sharing bikes is a bit of a wayward, users can not get recharge fares (video)-msvbvm60.dll

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A bicycle sharing "capricious" users cannot retrieve recharge fare because of factors that go, scan code without stopping the pile, need not do card, v-mobile bicycle became the new Jin Wanghong, eye-catching orange bicycle can be seen everywhere in the streets of Shanghai is. However, the public Ms. he found in the use of v-mobile bicycle, compared to 299 yuan deposit "refundable" prepaid recharge fare should not be refunded, even in the future no longer Mobell bicycle, once the recharge, this money can not be returned. In this regard, v-mobile cycles in reply, did not refund the balance options APP. Users can not get back the prepaid fare, recently, he lived in Pudong New Area, Ms. He encountered a worry. A few months ago, Ms. he saw the surrounding friends are in use v-mobile bike trip, feel very fresh, also download the v-mobile bicycle APP suit. Because the user must pay the deposit Mobell bicycle regulations and recharge can be used after she paid 299 yuan deposit, and recharge the tens of dollars. However, after the first, Ms. he found the v-mobile bicycle is not suitable for their own, she decided to use a bicycle for a period of time, they intend to charge into the v-mobile will have the money in the account out of bicycle. According to the provisions of v-mobile bicycle, when users no longer need to bike, you can manually return the deposit. Only 1-7 working days, the deposit will be able to return to the original way. Sure enough, Ms. he issued a deposit request soon, 299 yuan deposit on the smooth arrival of the account. However, when she tried to take the pre paid tens of dollars fare also taken back, but found that the recharge page only "deposit refund" button, there is no recharge fare refund options. APP doesn’t have a refund balance option. Is the refund option hidden elsewhere? Ms. He to friends for help when found, can be returned to the users encountered prepaid fare some netizens said: "There are plenty of people who, the balance of v-mobile bicycle, not retreat! And bicycle only balance, no deposit can not be used." Ms. he contacted the v-mobile bike staff, but was told that the v-mobile bicycle APP did not refund the balance options. In this regard, many users are very puzzled: why not increase this option? Can only recharge, but can not be returned, this is not king clause? For Ms. He and other users questioned why not return on prepaid fare, v-mobile bicycle public relations official said: "this is the APP write clearly." The responsible person to produce a screenshot, screenshot, v-mobile bicycle recharge page pops up a dialog box, it said: "prepaid fare can only be used for riding, can not be returned oh." Why Mobell bicycle will make such provisions? How to use the sum of money that can not be refunded? In this regard, the responsible person did not respond, but stressed: "the user can recharge any amount, which is chosen by the user himself, charge 1 yuan can also be." "Can not return" tips are very subtle, since there is a clear hint, why are there many users do not know this rule? With this suspicion, the reporter downloaded the v-mobile bicycle APP, in the real name authentication and pay 299 yuan deposit, the reporter entered the "my wallet" page, click on the page of the red button to recharge, recharge at the top of the page, the page to enter the recharge gold)

共享单车有点“任性” 用户无法取回充值车费 因为扫码即走、无需停车桩、无需办卡等因素,摩拜单车成了新晋网红,醒目的橘色单车在申城街头随处可见。然而,市民贺女士在使用摩拜单车时发现,相比299元押金的“可退还”,预付的充值车费竟然不能退还,即便是今后再也不用摩拜单车了,一旦充值,这钱就不能退。对此,摩拜单车方面的回复是,APP里的确没有退还余额的选项操作。用户无法取回充值的车费近日,家住浦东新区的贺女士遭遇了一件烦心事。几个月前,贺女士看到周边的朋友都在使用摩拜单车出行,觉得十分新鲜,也跟风下载了摩拜单车的APP。由于摩拜单车规定用户必须缴纳押金并充值后才能使用,她就缴纳了299元押金,又充值了几十元。然而,使用一次后,贺女士发现摩拜单车并不适合自己,她决定一段时间内不再使用单车,便打算将已充入摩拜单车账户中的钱取出来。根据摩拜单车规定,当用户不再需要单车时,可以手动退还押金。只需1-7个工作日,押金便能原路返回。果然,贺女士发出取回押金请求不久,299元押金就顺利到账了。然而,当她试图把预充值的几十元车费也取回来时,却发现充值页面上只有“押金退款”的按钮,并无充值车费的退款选项。APP没有退还余额选项难道是退款选项隐藏在其他地方了?贺女士向网友求助时发现,遇到充值车费不能退还的网友大有人在,一些网友直言:“摩拜单车的余额,不退!且单车只有余额没有押金不能使用。”贺女士联系了摩拜单车的工作人员,却被告知,摩拜单车APP的确没有退还余额的选项操作。对此,不少用户均表示十分不解:为什么不增加这个选项呢?只能充值,却不能退还,这不是霸王条款吗?对于贺女士等用户关于充值车费为何不能退还的质疑,摩拜单车公关部相关负责人表示:“这是APP上写清楚的。”该负责人出示了一张截图,截图中,摩拜单车的充值页面弹出了一个对话框,上面写到:“充值车费只可用于骑行,不能退还哦。”为何摩拜单车会做出如此规定呢?这笔不能退还的充值金额又将被如何使用呢?对此,该负责人并未给予回应,只是强调:“用户可以充值任意金额,这是由用户自己来选择的,充1元也可以。”“不能退还”的提示很隐蔽既然有明确的提示,为什么会有很多用户不知道这一规定呢?带着这个疑惑,记者下载了摩拜单车APP,在进行实名验证并缴纳299元押金后,记者进入到“我的钱包”页面,点击页面上的红色充值按钮后,进入了充值页面,页面最上端为输入充值金额的对话框,下方列有10元、20元、50元、100元四个金额选项。金额选项之下,列有支付宝和微信两种充值途径可供选择。值得注意的是,由于该页面默认的输入指针,设置在充值金额对话框内,无论是在安卓手机系统还是苹果手机系统,该页面的下方三分之一刚好被输入数字的键盘遮盖住,用户一开始根本看不到充值页面下端的内容。记者选择了充值1元,点击屏幕最下方“去充值”选项后,立刻进入了第三方支付平台,随后充值成功。为何“充值车费只可用于骑行,不能退还哦。”这一对话框从始至终并未出现?原来,输入充值金额后,在“去充值”的选项上方有一排小字,写着:“点击充值,即表示已阅读并同意充值说明。”用户需点击其中的红色小字“充值说明”,才能看到上述的对话框,即:“充值车费只可用于骑行,不能退还哦。”此外,用户申请退还押金后,已充值的车费虽然还在账户中,但用户已经无法再使用摩拜单车。[律师说法]签约前未明确告知,条款无效对于摩拜单车充值车费不能退还的做法,上海扬远律师事务所王扬律师认为:由于签约前未明确告知,该条款无效。王扬表示:摩拜单车通过注册、充值等行为和用户之间建立了服务合同关系。只要是服务合同关系,就涉及到合同的履行、解除、终止等行为。但摩拜单车通过制定“充值说明”这一格式条款,对用户的主要权利进行了剥夺,该条款对用户明显是不利的。在这个条款中,摩拜单车要求用户强制履约,剥夺了用户平等磋商合同条款以及合同终止后取回剩余充值款的权利。而且,由于摩拜单车将该条款设置在“充值说明”这一多数用户不留意的位置,导致了用户忽视该条款,无形中丧失了选择是否接受的权利。王扬说:“如果摩拜单车将该条款设置在非常明显的位置,比如点击充值按钮即可看到弹窗,用户不同意无法进行充值。在这种情况下,如果用户继续选择充值,相当于用户接受了这一说法,此时合同的条款才具有法律效力。但是目前,摩拜明显未做到这一点。” 50多辆摩拜单车为何被关“禁闭”? (该视频仅供延展)动动手指,随时查询交通违法! 扫一扫下方二维码,关注腾讯大申网! 欢迎关注腾讯大申网微信(微信号:dashenw)相关的主题文章:

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